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  1. #1
    tober is offline Dedicated TF Poster - Not a Tidal Fish Subscriber
    Join Date
    Feb 2005
    Posts
    605

    Default Brandon what is this auto renew ?

    I just got a receipt for tital fish i did not know it was set up to automatic renew every year so what ever you need to do fixed it so it does not happen again please.
    i would rather like a notice its going to expire and i have the choice at that time not its just taken from the account

    thank you for your support

  2. #2
    Join Date
    Jul 2006
    Posts
    7,611

    Default

    it charged your credit card automatic ? it may be a option that you checked and didnt realize in your "my account" section (above left ) - i do get a notice and it has to be re-newed by me, but then again i pay with paypal not a card

  3. #3
    tober is offline Dedicated TF Poster - Not a Tidal Fish Subscriber
    Join Date
    Feb 2005
    Posts
    605

    Default

    i guess there is a * after the price it automaticly renew every year if you want it to or not there is not an option it does it by its self
    thats one way make sure everyone renews every year

    note i do not have a problem renewing but i would rather have a notice than money taken out of paypal.

  4. #4
    Join Date
    Feb 2002
    Posts
    2,485
    Blog Entries
    2

    Default

    I call my bank and get a new credit card with a new credit card number EVERY single year because of stuff like this.

  5. #5
    Join Date
    Jul 2001
    Posts
    3,811

    Default

    It isn't Brandon that has to do anything, well other than sit back and rake in the cash. It is you and your Paypal account. The Tidalfish subscription was set up as an anual subscription which automatically renews it's self every year. You have to turn that off on your pay pal account. I was got with it once last year, but I won't be got again. I won't say it was a totally underhanded technique, but it was less than straightforward setting up the charge that way.

  6. #6
    Join Date
    Apr 2004
    Posts
    1,227

    Default

    Yup, that auto renew was a reason I almost didn't renew my subscription. Interesting that I PM'd Brandon about it and never got an answer back. Decided to renew anyway.

    Thanks for the tip about turning that off inPaypal. I'll have to figure out how to do that ... new to paypal too. Don't particularly like it either but you can't seem to do much without an account these days.
    Mike & Sherry on the Bold Adventure - Glacier Bay 2670 Dare Signature Edition in Carolina Blue


  7. #7
    Join Date
    Jul 2006
    Posts
    271

    Default

    Not going to renew if they are going to try to auto renew me without notice.

    That is BS!!!

  8. #8
    Join Date
    Mar 2003
    Posts
    95

    Default

    Quote Originally Posted by sunshineva View Post
    Not going to renew if they are going to try to auto renew me without notice.

    That is BS!!!
    It says you're not a subscriber anyway - talk about BS!

  9. #9
    tober is offline Dedicated TF Poster - Not a Tidal Fish Subscriber
    Join Date
    Feb 2005
    Posts
    605

    Default

    brandon sorry i jumped to conclusions i just cancled my paypal acount the next time its up for renewal i will prefer to pay over the phone or write a check

    still use the site, just did not like the auto renew from paypal that was teh surprise

    SORRY !

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