I'm sure many of you use Salt-Away to flush salt out of outboards/I/Os , trailer brakes, reels and rods, etc. Great stuff. However, I lost the rubber gasket for the mixing unit and it will not work without it. So I call Salt-Away at Santa Ana, California and they mailed me, that day, not one but three new gaskets at no charge along with full instruction sheets for application methods and dilution ratios, explanation sheet of How Salt-Away Works, Facts About Salt, and Instructions For Salt Water Boat Engine Flushing. Such customer service is rare in today's world and I wanted all to know this is a stand-up company.